Privacy Policy – Eye of Morocco

Greetings from Eye of Morocco! Your privacy is of the utmost importance to us. This Privacy Policy explains how we handle your personal information when you use our website or book tours with us. We are committed to transparency so you can feel confident about how we collect, use, and protect your data.

If you have any questions or need further clarification, please don’t hesitate to reach out to us.

1. Data Collection

We collect personal information when you make a booking, submit an inquiry, or use our services. This may include:

• Your name and contact details (email address, phone number, mailing address)

• Payment information

• Passport or ID details (when required for travel arrangements)

• Preferences and special requests (e.g., dietary requirements, accessibility needs)

• Any other information necessary to process your booking and provide customer service

2. Purpose of Data Collection

Your personal information is used for the following purposes:

• To process and manage your bookings and reservations

• To communicate with you about bookings, inquiries, and customer support

• To provide important updates such as itineraries, travel advisories, and emergency information

• To send marketing communications, newsletters, and special offers (only if you opt-in)

• To improve our services, website, and customer experience based on feedback and usage

3. Data Security

We take appropriate measures to protect your personal information from unauthorized access, disclosure, alteration, or loss. Our systems use industry-standard security protocols and encryption to safeguard your data.

4. Data Sharing

We may share your information with trusted third-party service providers who help us deliver our services, including:

• Hotels, riads, and accommodations

• Transportation providers and airlines

• Tour operators and local guides

• Payment processors

These partners are required to use your information only for the agreed purposes and to protect it in compliance with applicable data protection laws.

5. Legal Compliance

We may disclose your personal information if required by law, or in response to a valid legal request such as a court order, subpoena, or government investigation.

6. International Data Transfers

Your personal information may be stored and processed outside your country of residence, including in locations with different data protection laws. By providing your information, you consent to such transfers in accordance with this Privacy Policy.

7. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes described above, including the duration of your tour and compliance with legal or regulatory requirements. After this period, your information will be securely deleted or anonymized.

8. Photography and Media

By participating in our tours and activities, you grant Eye of Morocco the right to use photographs, videos, or other media taken during the experience for promotional purposes. This may include use on our website, social media, or marketing materials. Participants consent to their likeness being used without financial compensation.

9. Your Rights

You have the right to:

• Access the personal data we hold about you

• Request corrections or updates to your information

• Request deletion of your personal data, subject to legal requirements

• Restrict or object to data processing

• Request a copy of your data in a structured, machine-readable format

To exercise these rights, please contact us using the details below.

10. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will take effect immediately upon posting on our website. We encourage you to review this page periodically to stay informed.

If you have any questions or concerns about this Privacy Policy or how we handle your information, please contact us.